Jilibd biz Privacy Policy — Your Data, Our Responsibility

01 Introduction

Jilibd biz ("we", "us", or "the platform") treats your privacy as our highest priority. This Privacy Policy explains how we collect, use, store, and protect your personal information.

Jilibd biz is a trusted online gaming platform for users in Bangladesh. We believe transparency and credibility are the foundation of any lasting relationship. That's why our privacy policy is written in plain, straightforward language — so you can understand it with ease.

This policy applies to the jilibd biz website, mobile app, and all associated services. If you have any questions, feel free to contact our support team at any time.

02 What Information We Collect

Jilibd biz collects only the information that is strictly necessary. Collecting excessive or irrelevant data goes against our policy. A detailed breakdown by data type is provided below.

03 How We Use Your Data

Jilibd biz uses collected data only for specific, legitimate purposes. Each purpose is clearly stated below.

• Account Management: For registration, login, identity verification, and account security.
• Payment Processing: For deposits, withdrawals, and transaction verification.
• Customer Support: To resolve your issues and provide support.
• Fraud Prevention: To detect suspicious activity and protect your account.
• Promotional Communications: To inform you about bonuses and offers (you may opt out at any time).
• Service Improvement: For analytics purposes to improve the user experience.
• Legal Obligations: To comply with regulatory authority guidelines.

04 Data Sharing Policy

We share data only under strictly limited circumstances and in full compliance with applicable rules. Your information never leaves our system except in the cases outlined below.

• Payment Provider: Approved payment gateways including bKash, Nagad, and Rocket — used solely to process transactions.
• Identity Verifier: Authorized verification body for the KYC process.
• Law Enforcement: Under a valid court order or government directive.
• Technical Infrastructure: Cloud server and security service providers — under strict confidentiality agreements.

05 Data Protection Methods

Jilibd biz uses industry-leading technology to protect your data, with security measures in place at both the technical and organizational levels.

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• AES-256 encryption — for data stored in the database.
• Two-factor authentication (2FA) — for all account access.
• Regular penetration testing — conducted by external security specialists.
• Real-time monitoring — to detect unusual activity.
• Data Backups — stored in encrypted form across multiple secure locations.
• Staff Training — Regular training sessions on data protection and security.

06 Cookie Policy

Jilibd biz uses cookies on its website and app. Cookies are small files stored on your device that help improve your browsing experience.

All cookies except essential ones are only activated with your consent. You can manage or delete cookies at any time through your browser settings. However, disabling certain cookies may affect the availability of some site features.

07 Data Retention Period

Jilibd biz does not retain data beyond what is necessary. Each data retention period is determined by its purpose and applicable legal requirements.

• Account Information: For as long as your account is active, and for 5 years after closure (for legal compliance).
• Transaction Information: Up to 7 years, in accordance with financial regulatory requirements.
• Gaming Logs: 2 years for dispute resolution.
• Cookie Data: 30 days to 1 year, depending on type.
• Support Conversations: 1 year after the issue is resolved.

Once the retention period expires, data is securely deleted or anonymized.

08 Your Rights

You have specific rights over your personal data at jilibd biz, upheld in accordance with international data protection regulations.

09 Minor Protection

Jilibd biz is strictly for individuals aged 18 and above. We never knowingly collect personal data from minors.

• Age verification is carried out at the time of registration.
• KYC documents may be requested if there is any suspicion.
• Any account identified as belonging to a minor is immediately suspended and all associated data is deleted.
• If parents have any concerns, they are welcome to contact us.

10 Third-Party Services & Links

The jilibd biz platform uses third-party game software providers and payment services. These providers operate under their own privacy policies.

• Game software providers can only access data strictly necessary for game functionality.
• Payment gateways process transactions through their own PCI-DSS compliant security infrastructure.
• Strict Data Processing Agreements (DPAs) are in place with all third parties.
• Third parties are not permitted to use your information independently.

11 Privacy Policy Updates

Jilibd biz may update this privacy policy as needed. For significant changes, we will notify you in advance via your registered email or through a notice on the platform.

• The date of any update will always be noted at the top of this page.
• At least 30 days' notice will be given before any major changes take effect.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Archived copies of previous policies are available upon request.

12 Contact Us

For any privacy-related questions, requests, or complaints, please reach out to us. Our dedicated privacy team is always ready to help.

• Email: support@jilibdbiz.com
• Response Time: Within 48 hours (on business days)
• Language: Support available in Bengali and English